Lumen Touch and Tesseract Ventures Join Up to Tackle COVID-19 in Schools

Last March, could any of us have foreseen how rapidly schools would be forced to adjust in the months to follow? The pandemic has been a wild roller-coaster ride for every school administrator, teacher, IT director, parent, and student. And just as everyone started to get a handle on distance learning, many states began bringing students back to school. And because schools were under pressure to meet government mandates for data collection, COVID-19 screening, contact tracing, and daily temperature screening checks, providing a safe learning environment for students became harder, not easier. Lumen Touch™ heeded the call from our partner schools to help implement a solution that would work.

Enhancements to Bright CARE

Bright CARE™ is Lumen Touch’s comprehensive student health and medical record management system.  While it can be used as a standalone application, it is also included as part of our student and district management system, Bright STUDENT™. Bright CARE is the only total electronic medical record platform that tracks medical, dental, and behavioral health for students from early childhood through graduation, giving administrators and health staff immediate and historical data in a safe and secure manner. Features include:

  • Comprehensive student medical records management
  • Ability to schedule and track office visits
  • Full immunization tracking, including COVID-19, with state compliance requirements and expirations
  • Medication inventory tracking with automatic expiration notification
  • Medical condition tracking with health alert system
  • Medical insurance (health, dental, etc.), demographic, and emergency contact information
  • Automated Medicaid billing

Tracing, Tracking, and Managing COVID-19 with Lumen Touch Bright CARE

Lumen Touch developers have enhanced Bright CARE to create a system that will monitor students and staff and carry out contact tracing. Compatible with a variety of different thermometers, including GoSafe, schools are better able to meet district and state reporting requirements. Bright CARE’s tools include:

  • Temperature tracking and contact tracing
  • Tracking of COVID-19 testing
  • Monitoring of and alerting on social distancing
  • Summary of medical conditions and injuries
  • District-wide summary of immunization error dates
  • Immunization summary report by type and exemption (to include COVID-19 vaccination)

Partnering with Tesseract

In order to meet the needs of schools as students began returning to their classrooms for the first time since the onset of the pandemic, Lumen Touch partnered with Tesseract Ventures, a fellow Kansas City-based technology company. Using Tesseract’s PRISM™ technology, Lumen Touch can issue badges for students that allow the necessary tracking and tracing information to be collected while prioritizing student safety and privacy by shielding individual data from anyone without proper authorization.

The strategic partnership between Lumen Touch and Tesseract Ventures will continue to provide opportunities for schools to enhance their support of students well beyond the pandemic. Academic progress, medical history, extracurricular achievements, and more, can all be securely tracked and recorded. Students and parents will have access to their secure portfolios to use for future academic and professional goals. Districts will be able to aggregate anonymized group data to make informed decisions regarding curriculum and operations management.

Lumen Touch is excited for what this partnership will bring to schools around the country, both in the short term and as we move beyond the pandemic. To learn more, read our full press release here.

EdTech and Security Risks

Vulnerabilities and risks are inherent in all technologies. And while the increasing use of tech in the education sphere is a huge benefit for all, it isn’t without its share of issues.

Apps and IT

Many of the apps that are used by students and teachers to access their school information may not be properly vetted or controlled by district IT departments. That may leave doors open for criminal activity. A student or staff member may log into an account from multiple devices, or login at a coffee shop or on an unsecure network. Those instances in themselves are risks to data, but they also force us to pose the question of what to do about so-called shadow apps that are accessing the networks. 

The answer is Lumen Touch.

Lumen Touch software runs on a Linux operating system that is remotely managed by Lumen Touch. We maintain the updates and configurations of all services. We follow industry best practices for the services provided. Isolation of risk and standardization are core principals we use when determining the design and configurations of our services. We work under the assumption that all networks are potentially hostile. This includes other servers in the local network and clients’ servers across the web. 

Criminal Activity and EdTech

Schools have become the second-most sought-after organizations for cyberattacks. The demand on school IT departments to manage school technology has nearly doubled from five years ago. Networks, devices, and apps all require extensive management and monitoring, and the complexities in doing so are growing. Ransomware is an emergent and easy way for criminals to gain access to schools, especially when many people are using many different network devices. In addition, there have been state and federal responses to cyberattacks in schools, due to the nature of the information they collect – information that could have a large negative impact on students and their families. Phishing schemes are a common vulnerability in schools. When students or staff members click on suspicious links, they are opening their system to risks.

Lumen Touch hosting employs full-disk encryption and a server image created from scratch by Lumen Touch. This allows us to have full end-to-end encryption of client data, both in transit and at rest. Lumen Touch also manages backups and disaster recovery for you. Whether we host your site, or even if you have a server on-site, we perform daily encrypted backups that are stored off-site in another region of the United States. This gives us the flexibility to handle data restores for your site in the event of user error or catastrophic hardware failure. These restores can occur on your existing site, if applicable, or placed into a Lumen Touch hosted site.

Managing the risks associated with EdTech is a must for school districts. Lumen Touch is committed to ensuring student data security by providing remote monitoring of your site 24/7/365. On average, we track 160 data points per site that help us identify potential issues before they affect clients.

EdTech is the future of education, but technology without responsibility is dangerous. Lumen Touch considers student safety and data security with everything we do. At Lumen Touch, we are proud of our team that is driving excellence in education. We’d love to talk to you about how we can help support your school! Get in touch.